Privacy Policy

1. Information we collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, and contact details.
• Dog-related information: Dog name, age, breed, training history, and behavior notes you voluntarily provide.
• Payment and transaction information: Payment details, invoices, and transaction records, processed securely through third-party providers.
• Device and usage information: IP address, browser type, device type, pages visited, and time spent on our website.
• Communication data: Messages, emails, texts, and form submissions sent to us.

2. How we use your information

We use your information to provide, schedule, and manage training services, communicate with you about appointments, programs, and support, process payments and invoices, improve our website and services, and send educational or promotional messages. You may opt out of promotional messages at any time.

We do not sell your personal information.

3. How we share your information

We may share your information only as needed: with service providers such as payment processors, scheduling software, and email or SMS platforms under confidentiality obligations, when required by law or legal process, or in connection with a business transfer such as a merger or sale of assets. We do not share your information for unrelated third-party marketing.

4. Data retention

We retain personal information only as long as necessary to provide our services, maintain business records, and comply with legal requirements.

5. Data security

We use reasonable, industry-standard safeguards to protect your information. However, no system can guarantee absolute security.

6. Your rights and choices

You may access or update your personal information, opt out of marketing emails or texts using unsubscribe links, or request deletion of your data subject to legal or operational requirements. To make a request, contact us using the information below.

7. Privacy laws (CCPA and GDPR)

Where applicable, we do not sell personal data under the California Consumer Privacy Act (CCPA). You may request access, correction, or deletion of your personal data under applicable privacy laws.

8. Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Children's privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Changes to this privacy policy

We may update this Privacy Policy from time to time. Updates take effect when posted on this page.